In a circular signed by John Onojah, acting director of
financial policy and regulation department, the CBN said the revised charges
will take effect from March 1.
The regulator said the move would address rising operational
costs and enhance efficiency in the banking sector.
The last time ATM transactions charges were reviewed was in 2019, when the CBN reduced the withdrawal fees from N65 to N35.
While the latest increase means Nigerians will pay more for
more ATM transactions, the apex bank said the review is in line with Section
10.7 of the ‘CBN guide to charges by banks, other financial and non-bank
financial institutions (2020)’.
“In response to rising costs and the need to improve
efficiency of Automated Teller Machine (ATM) services in the banking industry,
the Central Bank of Nigeria (CBN) has reviewed the ATM transaction fees
prescribed in Section 10.7 of the extant CBN Guide to Charges by Banks, Other
Financial and Non-Bank Financial Institutions, 2020. (the Guide),” CBN said.
“This review is expected to accelerate the deployment of
ATMs and ensure that appropriate charges are applied by financial institutions
to consumers of the service.
“Accordingly, banks and other financial institutions are
advised to apply the following fees with effect from March 1, 2025.”
According to the new policy, customers withdrawing from
their bank’s ATMs (on-us transactions) will continue to enjoy free withdrawals.
However, a N100 fee per N20,000 withdrawal will be applied
at on-site ATMs (those located at bank branches).
For withdrawals at ATMs of other banks (Not-on-Us
transactions), an off-site withdrawal will attract a N100 fee plus a surcharge
of up to N450 per N20,000 withdrawal.
The CBN clarified that the surcharge is the income of the
“ATM deployer/acquirer and must be disclosed to consumers at the point of
withdrawal”.
For international withdrawals using debit or credit cards,
the CBN said banks and financial institutions are now permitted to apply “a
cost-recovery charge equivalent to the exact amount charged by the
international acquirer”.
“Furthermore, the three free monthly withdrawals allowed for
Remote-On-Us (other bank’s customers/Not-On-Us consumers) in Nigeria under
Section 10.6.2 of the Guide shall no longer apply,” CBN added.
The apex bank urged all financial institutions to comply
with the new directives ahead of the implementation date.