Mumbai: Zenzo, an emergency response service provider, launched the largest network of 25,000 ambulances across 450 cities at the 'Make India Emergency Ready' meet at NSCI Mumbai. The organisation aims to provide immediate and effective emergency assistance including basic, cardiac and 5G-enabled ambulance.

At the 'Make India Emergency Ready', organised by Zenzo, the company launched a network of 25,000 ambulances to reduce the ambulance response time by less than 15 minutes. The initiative is expected to cut emergency response times by 30% in cities and 40% in rural areas.

It also introduced ‘One Nation One Pricing for Ambulance’ across the country. The network also includes 5G-enabled ambulances, which uses real-time patient monitoring, enabling paramedics to share vital stats with hospitals instantly, improving pre-hospital care.

Zenzo has partnered with major delivery platforms like Zomato and many other e-commerce and mobility players to spread awareness about emergency responses, medical first aid, and CPR training. These collaborations aim to educate delivery personnel, who are often first responders, on life-saving techniques and public engagement.

Sweta Mangal, co-founder and CEO of Zenzo, said, “Zenzo’s core mission is to make India emergency-ready by harnessing digital technology to build a robust medical emergency service infrastructure. We aim to provide the largest network of validated ambulances across the country. The pandemic has highlighted the importance of quick medical assistance, and Zenzo is at the forefront of leveraging India’s digital capabilities to deliver efficient emergency care. Our goal is to reduce fatalities by offering the biggest network of ambulances, while also creating public awareness and fostering knowledge and training about emergency care.”

To strengthen India’s healthcare infrastructure, Zenzo has collaborated with hospitals, local authorities, corporates and private ambulance fleets, ensuring life-saving equipment and trained professionals are readily accessible.

Zenzo's initiative aims to address issues like emergency response delays which significantly affect patient outcomes. According to Zenzo, Mumbai and its metropolitan region recorded 4,935 road accidents in 2024, resulting in 1,108 fatalities.

Delays in hospital arrivals and traffic congestion worsen emergency response times, with ambulances averaging 134.5 minutes. India records 1.50 lakh road traffic deaths annually, with 30% of fatalities attributed to delays.