Chhatrapati Shivaji Maharaj International Airport (CSMIA) Mumbai launched cashless digital payment system at its Multi-Level Car Parking (MLCP). This digital payment system will enable passengers to seamlessly pay parking charges through UPI, digital wallets, debit or credit cards, or FasTag-based automatic deductions, eliminating the need for cash transactions.

In a major step towards smart mobility and digital transformation, passengers travelling from Mumbai Airport, can utilise the automated digital payment system to enter and exit the MLCP. This cashless payment process aims to simplify the payment system, cutting down on wait time, and providing users with a hassle-free parking experience.

According to CSMIA, the cashless initiative furthers the ‘Digital India’ initiative of the Government of India, enabling users of the MLCP to pay for parking using various digital options, such as mobile wallets, debit/ credit cards, UPI, or other online payment methods. All customer lanes at the MLCP have been enabled with FASTag counters to further speed up entry and exit. FASTag users at CSMIA’s MLCP will be able to enjoy an automated parking process, eliminating the need for manual intervention in receiving receipts or cash/ card payments.

Currently, at CSMIA’s MLCP, 66% users opt for FASTag as their primary mode of payment, while 10-15% opt for UPI, credit, or debit card options, with 5% pre-booking parking slots. With 85% passengers moving towards cashless transactions, CSMIA aims to further eliminate the use of cash by partnering with stakeholders and encouraging customers to adopt automated digital payment methods. However, those passengers who still opt to pay in cash will have to do so at the designated central payment stations only.

Commenting on the initiative, a CSMIA spokesperson said, “Mumbai Airport continues to set new benchmarks in smart airport solutions, enhancing efficiency, transparency and sustainability through digital innovation. CSMIA’s shift to a digital payment system at the MLCP reflects its commitment to offering modern, efficient parking experience. The airport encourages passengers to adopt the new digital payment options. CSMIA remains dedicated to delivering a world-class experience for all travellers.”