Over 9.20L Smart Meters Installed In Western Madhya Pradesh

Indore (Madhya Pradesh): As part of Digital India initiative, Madhya Pradesh West Zone Electricity Distribution Company has installed more than 9.20 lakh smart meters across western MP. This technology provides electricity consumers with greater convenience allowing them to monitor their usage through the Urjaas app.

West Discom managing director Rajni Singh shed light on the rapid progress of the initiative, particularly in urban centres like Indore, Ujjain and Ratlam.

Indore leads the adoption with over 4 lakh smart meters followed by Ujjain with 82,000 and Ratlam with 81,000. Cities like Dewas (55,000 meters) and Khargone (44250 meters) have also seen substantial installations.

The rollout continues across other areas, including Dhar, Jhabua, Mandsaur, Neemuch, Shajapur, Khandwa, Barwani, Agar and Burhanpur.

Key benefits for consumers

-- Consumers can track electricity consumption remotely via the Urjaas app.

--- For consumers disconnected due to non-payment, power is automatically restored upon online bill payment.

--- The advanced meters have significantly reduced billing discrepancies, enhancing customer satisfaction.

West Discom collects life certificates of 14,400 pensioners through campaign

Indore (Madhya Pradesh): Madhya Pradesh West Zone Electricity Distribution Company has successfully collected life certificates from 14,400 pensioners as part of a campaign conducted in November and December. This initiative ensures that pensioners will receive their pension amounts on time throughout 2025.

The campaign utilised both traditional and modern methods to streamline the process. West Discom chief general manager Prakash Singh Chauhan said that out of the total 15,150 pensioners in the company’s jurisdiction, 14,400 have already submitted their life certificates.

The Face App allowed 4,800 pensioners to submit their life certificates digitally from the comfort of their homes. This user-friendly app enabled pensioners to authenticate their presence by simply blinking in front of their device’s camera after an OTP-based verification.

The digital certificates were then transmitted directly to the electricity company saving time and resources for both the pensioners and the company.

Besides, special arrangements were made at the Central Claim Cell at Pologround in Indore to assist elderly pensioners. “The facility was equipped with wheelchairs and offered personalised assistance for regular authentication,” Chauhan said.