Toyota Kirloskar Motor (TKM) has opened its first Company Owned Toyota Used Car Outlet (TUCO) in Northeast India, located in Guwahati. This is the third such facility under the ‘Toyota U-Trust’ brand, following outlets in Bengaluru and Delhi. The 4,000-square foot facility can display over 15 certified Toyota vehicles, ensuring a transparent and convenient experience for customers buying or selling pre-owned cars. With a focus on quality, safety, and reliability, this initiative reinforces Toyota’s commitment to customer satisfaction.
Toyota’s TUCO outlets provide a reliable platform for certified pre-owned vehicles, backed by a 203-point inspection conducted by Toyota-trained technicians to ensure safety, quality, and reliability. The process includes verifying service history and documentation for added customer confidence. To enhance transparency, TUCO showrooms are digitally integrated, offering clear pricing details and vehicle history.
Customers can also assess their car’s value online through the Toyota U-Trust website. Each TUCO-certified vehicle comes with a warranty of up to 30,000 kilometers or two years, along with three complimentary services redeemable at any Toyota service center. Additionally, the ‘MARU MARU’ cleaning process ensures superior vehicle detailing, reflecting Toyota’s commitment to precision and customer satisfaction.
Sharing details on the company’s growing focus on the used car business, Mr. Takashi Takamiya, Vice President, Toyota Kirloskar Motor, said, “Thanks to all our customers as we just delivered total 1000 vehicles from our Company Owned Outlets (TUCO). The used car sector is a crucial to Toyota’s overall growth strategy in India, aligning with our vision of ‘Happiness for All’. The expansion of TUCO with the opening of our first used car outlet in Guwahati highlights our commitment to quality, reliability, and customer satisfaction. This new outlet maintains the high standards associated with Toyota products and our exemplary service experience.