Markets regulator Sebi on Friday tweaked the investor charter for stock brokers in a bid to boost financial consumer protection alongside enhancing financial inclusion and financial literacy. This came in view of the recent developments in the securities market including introduction of Online Dispute Resolution (ODR) platform and SCORES 2.0 -- a web based centralised grievance redressal system of Sebi. The modified charter includes vision, mission, services provided to investors by brokers, various activities of brokers with timelines, Dos and Don'ts for investors, grievance redressal mechanism and handling of investor's claims in case of default of a trading member along with the format for investor complaints data to be displayed by brokers on their respective websites and trend of annual disposal of complaints. The markets regulator has asked brokers to bring the charter to the notice of their clients by disclosing it on their respective websites, making them available at ...