I have to answer their letters to confirm my continued existence. This time the letter didn’t arrive – and my pension has stopped

I contacted you a year ago after you wrote about teachers not receiving their pensions because of assumptions that they were dead. I had received six letters essentially informing me that my payments would be stopped unless I confirmed that I was still alive.

Recently the payments did stop, only this time I had not received any letter. It only arrived after I called Teachers’ Pensions, dated six weeks earlier.