Even though I submitted proof that my son had paid the two PCNs immediately, the case did not end there

Four months ago, my son used my car and received two penalty charge notices (PCNs) from Transport for London (TfL). He paid for both immediately. A month later I received a letter from TfL stating that no payment had been received and that, as the registered keeper, I was liable.

My son’s bank confirmed in writing that the £160 payment had been made and that it was, 41 days later, still showing as pending. We sent the payment authorisation code and the letter to TfL. They replied giving me 14 days to provide the card details by post.