Thousands of Lloyds, Nationwide, Halifax, TSB, Bank of Scotland and First Direct customers affected on Friday

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Thousands of UK bank customers were struggling to access their accounts on Friday, prompting concerns among MPs as lenders continue to close branches in a wider push towards digital banking.

The IT failures meant customers of TSB, Nationwide, First Direct and Lloyds Banking Group – including its Lloyds, Halifax and Bank of Scotland brands – were struggling to log into online bank accounts or suffering from payment delays.