I have been driving for 38 years, I have never had an accident, but I can no longer get insurance

I am a volunteer driver for various NGOs in disaster- and war-torn environments. In March 2023, my Transit van was stolen along with a number of possessions while I was working in a refugee camp.

This was extremely stressful to come home to and things got worse because my insurer rejected my claim because I had been using it as a camper van at weekends. In the letter cancelling the policy it said I’d failed to tell it about “modifications” I’d made.