Problems reported at Nationwide, First Direct, Lloyds and Halifax, as trade war fears rattle stock markets

This is the second month running that some UK banks have suffered online banking problems on payday.

For many workers, the final working day of the month is the date when their pay packets land in their bank accounts.

“I think there’s an issue here with reliability, service and resilience, and that’s the accountability of the people who are organising the structures, both from within the business, and those who look over the business in terms of the regulators.

“At the moment, I think both are probably finding it too hard to keep up.”

We know some of our customers are having issues logging on to internet banking and our app. We’re sorry for this, and we’re working to have everything back to normal.

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