Retail assistants on low pay using YoungOnes platform docked cash or told to wait up to 30 days for earnings

Retail assistants have accused a gig economy firm of “holding them to ransom” by making them pay a fee if they want to receive their wages within a month.

A new payment system brought in by YoungOnes, which supplies “freelance” retail assistants to many well-known high street stores, charges gig workers 4.8% of their earnings to be paid in one minute or 2.9% to be paid in three days. If they decline, they typically have to wait 30 days. Previously the workers were paid in three days, without a charge.