Delhi Public Works Department (PWD) Minister Parvesh Verma conducted inspections across multiple constituencies on Saturday, reviewing sanitation and drainage projects ahead of the summer and monsoon seasons.
He also announced a new four-digit PWD helpline (1908) to streamline public grievance redressal.
Verma, in a post on X, said that during his first departmental meeting, senior officials struggled to recall the existing 10-digit helpline number.
"Who can remember such a long number? Perhaps that's why the previous government chose it -- to ensure complaints weren't registered, he remarked. He then sought a four-digit alternative from the central government, which approved 1908.
The minister emphasised that citizens can now easily report PWD-related issues, while other essential helplines --1916 for water board complaints -- remain operational.
During his visit to the Trinagar constituency with local MLA Tilak Ram Gupta, Verma expressed disappointment over the lack of developme