We would like to hear from shoppers about their experiences of retailers charging for returning items

Asos has announced they will now be charging customers for regularly returning large amounts of items to the store. The online clothes store has joined a number of fashion retailers to have introduced charging return fees.

We would like to hear from shoppers about their experiences and views on charges for returning items to retailers. Have your shopping habits changed with the charges? Are you you increasing purchases in store? Do you have any concerns?

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