Patients tell of their anger and embarrassment, while healthcare professionals say they are ‘heartbroken’

John, 42, said he was “quite angry” after spending about 24 hours in a hospital corridor in south-west England, having arrived in A&E on Monday afternoon with chest pain. “It was very clear that the hospital was running beyond capacity.”

At the time of writing, he had moved to a different hospital in the area and was waiting for an angiogram on Wednesday. Messaging from his corridor hospital bed he said: “It’s narrow, cramped and there is zero patient privacy.”