Almost all operators who continue to face ‘discrepancies’ say they involve a financial shortfall, survey finds

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Thousands of post office operators have complained they continue to suffer problems with the system at the heart of the Horizon IT scandal, with nearly all involving a financial shortfall.

As the final phase of the inquiry into the Post Office Horizon IT scandal began, the results of a damning survey showed operators are struggling with bugs in the system and that trust in the organisation is low.