Meliesha Jones sacked by Vale Curtains and Blinds after replying ‘he’s a twat’ to customer complaint

A worker who was sacked after calling a customer “a twat” in an email she mistakenly sent to him has won more than £5,000 in an unfair dismissal claim.

Meliesha Jones, who had been a part-time administrator at Vale Curtains and Blinds since 2021, was dealing with a customer complaint with a colleague when she hit the wrong button.