For Anna Possi, serving customers at her bar in northern Italy and being in the company of others is key

Anna Possi answers the phone in the cafe but immediately asks to call her back. “I have a customer,” she says.

It’s mid-afternoon and Possi, who owns Bar Centrale in Nebbiuno, a small town overlooking Lake Maggiore in northern Italy, has been serving coffee since 7am. She usually finishes at 7pm.