Bullying at school can wreck havoc on a young person’s life. But if your child is victim, how can you advocate for them?

On Monday evening, a 12-year-old Sydney child took her own life.

Although we will never know the specifics or complexity of Charlotte O’Brien’s situation (in a statement to a Sydney radio show, her family alleged she experienced two years of bullying at her private high school; the school’s principal Paulina Skerman said the allegations are “new claims to the College and … not consistent” with school records), her untimely death has highlighted the often-fraught issues of making and handling bullying complaints.